Individual Practice SWES Practice Test 2025 - Free Practice Questions and Study Guide

Question: 1 / 400

How can a social worker effectively build rapport with clients?

By maintaining strict boundaries at all times

By demonstrating empathy and active listening

Building rapport with clients is essential in social work as it fosters trust and encourages open communication. Demonstrating empathy and active listening creates an environment where clients feel understood and valued. When social workers engage in active listening, they confirm that they are present and invested in what the client is sharing. This not only validates the client's feelings and experiences but also allows the practitioner to respond thoughtfully to their needs.

Empathy, which involves putting oneself in the client's shoes and recognizing their emotions, helps to break down barriers between the client and the social worker. It creates a safe space for clients to express themselves without fear of judgment. By combining empathy with active listening, a social worker can acknowledge the client's perspective and build a stronger relationship, which is crucial for effective intervention and support.

Other approaches, such as maintaining strict boundaries or minimizing client input, may inhibit the development of a trusting relationship. Establishing professional dominance can also create a power dynamic that discourages clients from opening up. Hence, demonstrating empathy and active listening is the most effective strategy for building rapport in social work practice.

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By minimizing client input during sessions

By establishing professional dominance in conversations

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