Individual Practice SWES Practice Test

What counter-transference reaction might a social worker experience when working with Mr. C?

1. Empathy and understanding

2. Frustration and annoyance

3. Excitement and engagement

4. Indifference and detachment

The correct answer is: Frustration and annoyance

Frustration and annoyance can arise as a counter-transference reaction when a social worker feels overwhelmed by a client’s behavior or emotional state, especially if the client exhibits patterns that are particularly challenging or mirror unresolved issues from the social worker's own life. In this scenario, Mr. C might present difficulties that trigger these emotional responses, leading the social worker to feel stuck, irritated, or even unmotivated to engage fully with the therapeutic process. This reaction can detract from the effectiveness of the therapeutic relationship, as it may create barriers to communication and understanding. Acknowledging and processing feelings of frustration is essential for social workers to maintain professionalism and provide the best support for their clients. Recognizing these feelings allows the social worker to reflect on their reactions and adjust their approach, ensuring that they do not project these emotions onto Mr. C, which could negatively affect the outcome of their sessions together.