Individual Practice SWES Practice Test

What is an effective strategy for a social worker in addressing a client's apprehensions about revealing personal information?

1. Reassuring them of confidentiality

2. Encouraging them to forget past experiences

3. Promising a quick resolution to their issues

4. Minimizing their discomfort

The correct answer is: Reassuring them of confidentiality

Reassuring clients of confidentiality is a fundamental and effective strategy for social workers when addressing apprehensions about sharing personal information. This reassurance helps to build trust in the therapeutic relationship, which is essential for facilitating open communication. Clients often fear that their vulnerabilities might be exposed or misunderstood, so reinforcing the concept of confidentiality can significantly alleviate such concerns. It provides a safe space where clients feel secure enough to share sensitive information without the fear of judgment or disclosure. When clients understand that their personal information is protected, they are more likely to engage in the therapeutic process and discuss their feelings, thoughts, and experiences honestly. This openness is crucial for effective assessment and intervention by the social worker, as it enables a deeper understanding of the client’s situation and needs. The other options, while they may appear supportive at first glance, do not directly address the core concern of privacy and trust in the therapeutic relationship. Encouraging clients to forget past experiences can be dismissive and may result in them feeling invalidated. Promising a quick resolution could set unrealistic expectations and might pressure clients instead of fostering a supportive environment. Minimizing discomfort may inadvertently undermine the significance of the client’s feelings, making them less likely to share openly.