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What is the first step a social worker should take when dealing with a patient who requires surgery?

  1. Inform the patient about the surgical procedure

  2. Establish a relationship with the patient

  3. Schedule the surgery with the hospital

  4. Discuss the patient's insurance coverage for the operation

The correct answer is: Establish a relationship with the patient

Establishing a relationship with the patient is the foundational step in the social work process, particularly in sensitive situations such as requiring surgery. Building rapport allows the social worker to create a safe and trusting environment where the patient feels comfortable sharing personal information, concerns, and preferences regarding their health care. This relationship fosters effective communication, enabling the social worker to understand the patient's emotional, social, and practical needs related to the surgical procedure. Once a trusting relationship is established, the social worker can facilitate further steps, such as providing information about the surgery, discussing insurance coverage, and coordinating scheduling with the hospital. This supportive connection is vital for helping the patient navigate the complexities of their healthcare decisions and alleviating any anxieties they may have about the upcoming procedure.